Q: What is an online research panel?
A: An online research panel is a community of individuals with similar interests and experiences who have voluntarily chosen to participate in online research studies about various topics related to their common interests.

Q: What is the Smartphone Idea Lab?
A: The Smartphone Idea Lab is a community of people from around the country with whom you can share ideas about how you use different consumer electronics.

Q: How do I register to become a Smartphone Idea Lab panelist?
A: Click on the “Join Now” button on the home page of this site (http://www.smartphoneidealab.com/) and complete a short profiling survey about you.

Q: How many surveys do I have to complete?
A: We encourage participation in as many surveys and discussions as you are invited to take. In order to be considered an active member of the Smartphone Idea Lab panel we ask that you participate in at least six panel studies per year.

Q: How do I complete a survey?
A: You will be e-mailed a unique URL address for each survey. Simply click on that URL or cut and paste it into the web browser of your choice and complete the survey form online.

Q: How long will each survey take to complete?
A: Although each survey will be different we understand that you are busy. Survey length is closely controlled to minimize the use of your time.

Q: How long will I have to complete each survey?
A: You will typically have anywhere from 48 hours to one week to complete each survey.

Q: What information is required to become a panel member?
A: A brief member profile is the only information required for joining the panel. Your member profile will include basic contact information and vital data – e.g. gender, age, income, and education. Panelists who wish to participate in other programs such as focus groups or other special events may be asked to provide additional information.

Q: Will my profile information be sold to other companies?
A: Your Smartphone Idea Lab profile information is not sold or distributed to any company. All information is strictly confidential and privacy is guaranteed. Your name will never be sold, exchanged, or distributed to any other party without your express acknowledgement. See our Privacy Policy for complete details.

Q: How long will you remain on the panel?
A: You may remain on the panel as long as you choose to participate in studies. Members may remove themselves from the panel at any time.

Q: How do members receive information about the survey topics they complete?
A: Certain study results will be available to all panelists via our newsletter.

Q: How do I see if there are any new surveys that I can take?
A: Once you’re logged into the Smartphone Idea Lab website, just click the “View My Surveys” button under Take A Survey! This will then display any surveys that are available for you to take!

Q: How to change my e-mail address or password?
A: Once you’re logged into the Smartphone Idea Lab website, you can edit your profile information by clicking “Update User Info” at the top of the page. Here you can update your e-mail address and / or your password.

Q: I’ve decided I’d like to quit receiving surveys and discussions from the Smartphone Idea Lab. How do I cancel my membership?
A: We’re sorry to hear that! Once you’re logged into the Smartphone Idea Lab website, click “Update User Info” at the top of the page. There you will see a button that says “Unsubscribe” which will remove you from our community and you will not receive any new invitations or communications from the Smartphone Idea Lab.

The Smartphone Idea Lab is an exclusive online community of smartphone lovers who like to share opinions through surveys and discussion forums.

A select group of individuals are involved in this forum to share with others their passion for technology.
Just by sharing your opinions with us you will be entered into draws to win prizes such as Amazon gift cards! You will also see updates and feedback on the research gathered.
Have a question for us? Click here to find answers to some of the most common questions you might have.
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